Managed agent operations
We build it, run it, and keep it running.
Ability builds your AI agents and runs them in production on Trinity. You own the agents and everything they produce — no infrastructure to babysit.
What managed includes
One team, the whole lifecycle.
Setup
We scope one high-value workflow, build the agent on Trinity, and put it into production — typically in weeks, not quarters. No platform to learn, no integration project to staff.
Run
Your agents run in production — scheduled, audited, recoverable. We watch the control plane, handle retries, and keep the work flowing so your team doesn’t have to babysit it.
Maintain
As your business changes, we tune agents, adjust guardrails, and build new ones. Proactive monitoring, on-call, and continuous improvement are part of the engagement, not an upsell.
Host
Everything runs on infrastructure you own. We operate Trinity for you, or hand it to your team in-house whenever you’re ready. No lock-in — you leave with the system, the code, and the logic.
While you run the business
We’re watching the control plane.
Managed means someone is accountable for every run. Live status, retries, and an audit trail — the same view our team watches so yours doesn’t have to.
Security & trust
Run by us. Governed for you.
Sovereign
Your data and logic belong to you. We never train public models on it.
Observable
Full chain-of-thought logging. See exactly why any agent did what it did.
Locked-down
AES-256 / TLS 1.3 encryption and role-based access control throughout.
Isolated
Single-tenant options keep your environment completely separated.
Deterministic
Strict guardrails keep agents on the playbook you approve — no improvising.
Accountable
Monitoring and on-call are part of the engagement — a named human is accountable for every run.
How engagements work
Start focused. Expand from proof.
Phase 01 — Starter project
Prove value first.
A focused, fixed-scope project that solves one high-value pain point and proves it in weeks. Low risk, fast proof, no long-term commitment.
- One specific workflow, scoped together
- A working agent in production, fast
- You own the system from day one
Phase 02 — Transformation partnership
Then scale it.
We maintain what’s live and keep building — new agents, new workflows — as a long-term partner. A predictable monthly engagement, not hourly billing, on infrastructure you own.
- Maintenance, tuning, and new builds
- Strategic roadmap as your ops change
- Move to fully in-house whenever you choose
What we run for you
Managed across every function.
Every engagement starts as one focused agent we build and prove, then run in production. Browse the operational areas we build and manage agents for.
Customer Support
Automate 70-85% of Tier 1 tickets. Detect churn before customers leave. Cut reporting from 20 hours to 2 minutes. Scale support without headcount.
Explore →HR & Recruiting
Cut job scrubbing from 30 min to under 5. Automate activity logging, Boolean searches, and interview prep. Scale recruiter capacity without adding headcount.
Explore →Marketing Content
3x content output with the same team. One idea becomes 10+ assets across 6 platforms. Automate newsletters, trend discovery, and multi-channel distribution.
Explore →Operations Automation
Never miss a quote expiration. Automate member matchmaking at 80%+ coverage. Query call transcripts instantly. Execute instead of track.
Explore →Sales Intelligence
Cut email research from 20 minutes to 2. Automate lead scoring with 85%+ accuracy. Pre-call research done automatically. Your SDRs sell, not search.
Explore →Finance & Procurement
Automate contract review, invoice matching, expense compliance. 70-85% straight-through processing. Close time cut 40%. You own the system.
Explore →IT Service Management
Automate 40-60% of help desk tickets. Predict incidents before outages. Day 1 access for new hires, not 3-5 day waits. You own the system.
Explore →Software Development
Cut PR wait time 50-60%. Generate tests to 80%+ coverage. Automate tech debt tracking, releases. Ship faster, fewer bugs. You own it.
Explore →Personal Productivity
Voice-to-task in seconds. Board prep in 2 hours, not 2 days. Automated journaling, reporting. Executives save 10-15 hrs/week. You own it.
Explore →(from ~1 business day)
work we automate
Start here
Hand us one workflow. We’ll run it from here.
A 30-minute working call. We’ll map one operational workflow to an agent and tell you honestly whether it’s worth building — then run it for you if it is.