Agent · Marketing
Tom
Marketing Operations Agent
Tom runs the operational side of marketing: webinar funnels, lead intake and CRM upkeep, email, and paid-ad reporting and audits across Meta, LinkedIn and Google. He also routes marketing work to the right agent.
Handles
- Webinar registrants in the CRM the same day
- Leads enriched, tiered and de-duplicated on a schedule
- Meta, LinkedIn and Google Ads audited and reported
- No change to a live campaign without your approval
Where it breaks
Marketing ops is a hundred small jobs, and they all slip.
Webinar registrants never make it into the CRM, leads sit unqualified, email lists drift out of sync, and nobody has looked inside the ad accounts for weeks.
The fix
Tom runs those jobs on a schedule - hourly, daily, weekly - and reports what changed. Anything that touches a live campaign waits for a person to approve it.
- Registrants copied into the CRM by handRegistrants in the CRM the same day
- Duplicate and stale CRM records pile upWeekly duplicate and staleness checks
- Ad accounts checked when someone remembersScheduled audits with the fixes listed
- Campaign changes made ad hocEvery live change approved first
What we build
An agent is a stack.
Tom is 6 capabilities working as one, each built around how your team already works.
- Event setup with tracking links and promo copy
- Registrants added to the CRM automatically
- Daily registration and attendance sweeps
- A report after every webinar
- Leads from forms, calendars and events in one place
- Enrichment and tiering of every new lead
- Weekly duplicate and staleness checks
- Quarterly field audits
- CRM contacts synced to your email platform every day
- Campaigns, transactional email and automations
- Newsletter drafts for a person to review
- Spend, cost per lead and ad-set performance in one report
- Account audits: 50 checks on Meta, 27 on LinkedIn, 80 on Google
- On-brand ad creatives for webinars and events
- No change to a live campaign without explicit approval
- Weekly lead flow
- Monthly pipeline
- A weekly check-in for the CEO
- Routes work to the best-fit agent
- Keeps the other marketing agents coordinated
How it works
From day one to running.
- Step 01Sources feed inEvents, forms, calendars and ad accounts.
- Step 02Tom cleans and qualifiesLeads enriched, tiered and de-duplicated in the CRM.
- Step 03Tom runs the jobsEmail syncs, webinar sweeps, ad reporting and audits, on schedule.
- Step 04You reviewReports land on schedule; live campaign changes wait for your approval.
Use cases
Where teams put it to work.
- Marketing leadWebinar programEvery event promoted, every registrant in the CRM, a report after each session
- Growth marketerPaid ads hygieneScheduled audits across Meta, LinkedIn and Google with the fixes listed
- Revenue operationsCRM clean-upEnriched, tiered and de-duplicated leads without a quarterly fire drill
Under the hood
Plugs into your stack.
Tom works inside the tools your team already uses, on infrastructure you own.
- Webinars (Zoom or your platform)
- Paid ads (Meta, LinkedIn, Google)
- Analytics (GA4, Google Tag Manager)
- CRM (Fibery, HubSpot, or your system)
- Email (Brevo or your ESP)
- Enrichment (Apollo or your provider)
- Runtime & Orchestration (Trinity by Ability AI)
Questions
Before you ask.
Can Tom change our ad campaigns?
Not on his own. Tom reports, audits and prepares changes; anything that touches a live campaign waits for explicit approval from a person.
Which ad platforms does he cover?
Meta (Facebook and Instagram), LinkedIn and Google Ads: performance reporting, account audits and creatives for events.
How does Tom work with other agents?
He is the entry point for marketing work. Reporting goes to Mira, brand visuals and ad creatives to Ruby, and each task goes to the agent best suited to it, all inside Trinity.
Is Tom a real agent?
Yes. Tom runs our marketing operations at Ability AI today, on Trinity, alongside the rest of our agents. We build the same agent for your company, on your stack and your infrastructure.
Next step
Put Tom to work.
More agents
The rest of the fleet.
Stay in the loop
New agents, first.
Workshops, webinars, releases, product news, and research - in one list.