Industry · B2B SaaS & Software
Scaling your GTM team breaks everything
Automate support tickets, sales outreach, and customer health monitoring so your team grows revenue without growing headcount.
Delivers
- 60-70% - Support ticket automation
- 3x - SDR productivity increase
- 10-20% - Churn reduction
ProofResults in 4-6 weeks
Where it breaks
Every team is bottlenecked by manual work
The fix
We automate Tier 1 support, SDR outreach, and customer health scoring so your GTM team triples output without tripling cost.
- Went from 20 to 150 support tickets per day in 6 months - hiring can't keep up
- SDRs spend most of their time on research and email writing, not actual conversations
- By the time NPS drops or usage declines, clients have already decided to leave
- 100+ leads per day with inconsistent qualification - sales wastes time on poor-fit prospects
- Every new customer requires manual onboarding - can't scale acquisition without scaling CS headcount
What it delivers
Results in B2B SaaS.
Your departments in Trinity
Shaped to how your sector works.
The departments companies in B2B SaaS & Software run on, each with the agents and automations we build there. Start with one, then grow.
Sales 2 agents · 5 automations
Customer Support 1 agent · 5 automations
Software Development 5 automations
Marketing 9 agents · 5 automations
Questions
Before you ask.
How does this differ from building in-house?
In-house builds take 6-12 months of engineering time. We deploy in 4-6 weeks. Your engineers stay focused on product.
Can you work with our existing Salesforce and Zendesk setup?
Yes. We integrate with Salesforce, HubSpot, Zendesk, Intercom, Outreach, Gong, and the rest of your stack. No rip-and-replace.
What if we only need help with one area like support?
Most companies start with a single workflow. You see results in weeks, then expand to other teams when ready.
What results should we expect?
SaaS companies typically see 60-70% support ticket automation, 3x SDR productivity, and 10-20% churn reduction. Combined savings offset the investment within one quarter.
Do we own the system you build?
Yes. You own everything - system, data, logic. Sovereign, no vendor lock-in. We build your agents tailored to your stack.
Next step
Bring one workflow from B2B SaaS & Software.
Other industries
Built for operations-heavy sectors.
Stay in the loop
New solutions, first.
Workshops, webinars, releases, product news, and research - in one list.