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Industry · B2B SaaS & Software

Scaling your GTM team breaks everything

Automate support tickets, sales outreach, and customer health monitoring so your team grows revenue without growing headcount.

Trinity · your company
B2B SaaS & Software4 departments

Delivers

  • 60-70% - Support ticket automation
  • 3x - SDR productivity increase
  • 10-20% - Churn reduction

ProofResults in 4-6 weeks

Where it breaks

Every team is bottlenecked by manual work

The fix

We automate Tier 1 support, SDR outreach, and customer health scoring so your GTM team triples output without tripling cost.

Before · B2B SaaS & Software5 open issues
  1. Went from 20 to 150 support tickets per day in 6 months - hiring can't keep up
  2. SDRs spend most of their time on research and email writing, not actual conversations
  3. By the time NPS drops or usage declines, clients have already decided to leave
  4. 100+ leads per day with inconsistent qualification - sales wastes time on poor-fit prospects
  5. Every new customer requires manual onboarding - can't scale acquisition without scaling CS headcount

What it delivers

Results in B2B SaaS.

B2B SaaS & Software · Results3 results
Support ticket automation60-70%
SDR productivity increase3x
Churn reduction10-20%

Questions

Before you ask.

How does this differ from building in-house?

In-house builds take 6-12 months of engineering time. We deploy in 4-6 weeks. Your engineers stay focused on product.

Can you work with our existing Salesforce and Zendesk setup?

Yes. We integrate with Salesforce, HubSpot, Zendesk, Intercom, Outreach, Gong, and the rest of your stack. No rip-and-replace.

What if we only need help with one area like support?

Most companies start with a single workflow. You see results in weeks, then expand to other teams when ready.

What results should we expect?

SaaS companies typically see 60-70% support ticket automation, 3x SDR productivity, and 10-20% churn reduction. Combined savings offset the investment within one quarter.

Do we own the system you build?

Yes. You own everything - system, data, logic. Sovereign, no vendor lock-in. We build your agents tailored to your stack.

Next step

Bring one workflow from B2B SaaS & Software.

Start hereBring one workflowA 30-minute working call. We’ll map one of your workflows to an agent stack and tell you honestly whether it’s worth building.
In productionSee agents at work in real companiesWhat we built inside our clients’ operations, and what changed for them.

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