Scaling your GTM team breaks everything
Automate support tickets, sales outreach, and customer health monitoring so your team grows revenue without growing headcount.
Every team is bottlenecked by manual work
- Went from 20 to 150 support tickets per day in 6 months - hiring can't keep up
- SDRs spend most of their time on research and email writing, not actual conversations
- By the time NPS drops or usage declines, clients have already decided to leave
- 100+ leads per day with inconsistent qualification - sales wastes time on poor-fit prospects
- Every new customer requires manual onboarding - can't scale acquisition without scaling CS headcount
We automate Tier 1 support, SDR outreach, and customer health scoring so your GTM team triples output without tripling cost.
60-70%
Support ticket automation
3x
SDR productivity increase
10-20%
Churn reduction
Solutions for b2b saas & software
Each solution is a focused project. Start with one, prove value, then scale.
Sales email automation
AI applies your methodology to every email response. 30-minute drafts become 2-minute reviews.
Lead scoring suite
3-agent pipeline: instant scoring, personalized responses, and company enrichment in one flow.
Competitor intelligence
Automated competitor monitoring. Pricing, features, and positioning changes tracked and analyzed.
Pre-call research agent
Automatic prospect briefings from website and LinkedIn. Research done before the call, every time.
ICP generator agent
Auto-discover CEO profiles and generate conversation starters from LinkedIn and Instagram analysis.
Churn prevention engine
Detect churn risk before clients decide to leave. AI-powered health scoring with real-time alerts.
Weekly support digest
Automated ticket categorization, resolution tracking, and trend analysis delivered to Slack.
Support data analysis
Analyze 100% of tickets with PII redaction. Pattern detection and root cause insights in minutes.
Triage & categorization
Auto-categorize tickets in seconds with program-specific rules and intelligent routing.
AI support agent
40-45% of support volume handled by AI. Fully automated resolution plus agent assist with 24/7 coverage.
Code review agent
Automated first-pass on every PR. Security caught, standards enforced, seniors freed.
Test generation agent
Comprehensive tests with edge cases generated automatically. 80%+ coverage without the tedium.
Tech debt management
Debt scored, refactoring PRs generated, dependencies updated. Legacy code documented.
Bug fix agent
Root cause analysis, proposed fixes, and regression validation. 50-75% faster triage.
Release management
Automated changelogs, risk assessment, and stakeholder notification. Complete docs every release.
CEO content engine
CEO videos and notes transformed into 3+ weekly posts across LinkedIn, Twitter, and newsletter.
Newsletter automation
Weekly news curation to multi-channel publishing. LinkedIn, Instagram, and email from one workflow.
Trend discovery engine
Market-validated content ideas from YouTube, Reddit, and TikTok. Pain points discovered, content generated.
Meta ads monitoring
Weekly campaign performance monitoring with risk detection. Recommendations delivered to Slack.
Expert video insights
2-minute digests from expert videos and podcasts. Monitor creators, never miss insights.
StoryPipe — AI filmmaking
End-to-end AI filmmaking agent. From concept to finished film with professional cinematography and character consistency.
What our clients say
"Working with Ability.ai helped us streamline parts of our customer support and community management. Their automation tools saved our team time and made our processes more efficient."
Boiko Dmytro
COO
HOLYWATER
"Omg this is insane what you've done with the MVP without much direction from me. I appreciate the depth of your work and see so much long term work together."
Erik
NutraDirect
"From day one, Ability.ai brought a thoughtful, results-first approach to our partnership. They quickly understood our goals, proposed pragmatic solutions, and moved implementation forward with minimal friction. Their responsiveness and domain expertise have improved both our team’s efficiency and the impact of our campaigns."
Mike Rizzo
CEO
MarketingOps
Ready to get started?
One project. Real results. Then you decide what's next.
How we get there
Discovery call
We identify your highest-value automation opportunity and scope the first project.
Build & deploy
Our team builds your AI agent system using whatever technology best solves the problem.
Validate results
You see real metrics - time saved, cost reduced, revenue gained - within the first project.
Scale what works
Once the first project proves value, we expand to additional workflows across your organization.
Fixed-scope projects. No platform fees. You own everything we build.
Common questions about AI for SaaS companies
How does this differ from building in-house?
In-house builds take 6-12 months of engineering time. We deploy in 4-6 weeks using a technology-agnostic approach. Your engineers stay focused on product.
Can you work with our existing Salesforce and Zendesk setup?
Yes. We integrate with Salesforce, HubSpot, Zendesk, Intercom, Outreach, Gong, and the rest of your stack. No rip-and-replace.
What if we only need help with one area like support?
Most companies start with a single workflow. You see results in weeks, then expand to other teams when ready.
What ROI should we expect?
SaaS companies typically see 60-70% support ticket automation, 3x SDR productivity, and 10-20% churn reduction. Combined savings offset the investment within one quarter.
Do we own the system you build?
Yes. You own everything - system, data, logic. No platform fees or subscriptions. We use a technology-agnostic approach tailored to your stack.