Clients leave before you see it coming
Monitor client health, detect churn risk, and trigger proactive interventions so you retain revenue and scale coaching operations.
You only find out after clients decide to leave
- 34% annual churn rate with no early warning - clients leave after they've already decided
- Client outcomes vary dramatically by coach quality with no systematic evaluation
- Thousands of coaching sessions generating data - insights trapped in transcripts and recordings
- Founder coaches deliver best results but junior coaches have higher churn - knowledge transfer is difficult
- No systematic approach to tracking client satisfaction, progress, or engagement
We build AI-powered client health monitoring and churn prevention systems so coaching firms detect at-risk relationships months before cancellation and intervene successfully.
50-70%
Churn reduction
2x
Coach capacity through automation
$2.8M
Revenue retained annually
Solutions for professional services & coaching
Each solution is a focused project. Start with one, prove value, then scale.
Supplier quote management
Track expirations, send RFQs, and follow up across 100+ suppliers automatically.
Community matchmaking
Intelligent member matching with weighted scoring and automated email introductions.
Call intelligence engine
Natural language search across all meeting transcripts. Ask in Slack, get answers with citations.
Task management app
Custom task workflows integrated with your tools. Routing, tracking, and coordination automated.
Journal entry automation
Voice memos to polished journal entries. Audio saved first, filler removed, delivered to your app.
Churn prevention engine
Detect churn risk before clients decide to leave. AI-powered health scoring with real-time alerts.
Weekly support digest
Automated ticket categorization, resolution tracking, and trend analysis delivered to Slack.
Support data analysis
Analyze 100% of tickets with PII redaction. Pattern detection and root cause insights in minutes.
Triage & categorization
Auto-categorize tickets in seconds with program-specific rules and intelligent routing.
AI support agent
40-45% of support volume handled by AI. Fully automated resolution plus agent assist with 24/7 coverage.
Journal entry engine
Voice memos to polished journal entries. Audio saved first, filler removed, delivered to your app.
Autonomous task manager
Voice-to-organized-tasks with AI routing. Speak your thoughts, tasks extracted and routed automatically.
What our clients say
"Working with Ability.ai helped us streamline parts of our customer support and community management. Their automation tools saved our team time and made our processes more efficient."
Boiko Dmytro
COO
HOLYWATER
"Omg this is insane what you've done with the MVP without much direction from me. I appreciate the depth of your work and see so much long term work together."
Erik
NutraDirect
"From day one, Ability.ai brought a thoughtful, results-first approach to our partnership. They quickly understood our goals, proposed pragmatic solutions, and moved implementation forward with minimal friction. Their responsiveness and domain expertise have improved both our team’s efficiency and the impact of our campaigns."
Mike Rizzo
CEO
MarketingOps
Ready to get started?
One project. Real results. Then you decide what's next.
How we get there
Discovery call
We identify your highest-value automation opportunity and scope the first project.
Build & deploy
Our team builds your AI agent system using whatever technology best solves the problem.
Validate results
You see real metrics - time saved, cost reduced, revenue gained - within the first project.
Scale what works
Once the first project proves value, we expand to additional workflows across your organization.
Fixed-scope projects. No platform fees. You own everything we build.
Common questions about AI for coaching firms
How does the system detect at-risk clients?
We analyze session transcripts, engagement patterns, scheduling behavior, and communication signals to generate health scores for every client relationship. The system flags transitions from Green to Yellow to Red weeks before a cancellation conversation happens.
Does this require coaches to change their workflow?
No. Coaches continue delivering sessions through Zoom or Teams as usual. The system works in the background, analyzing transcripts and sending alerts through Slack when intervention is needed.
What does a pilot look like?
We start with 100-200 client relationships, analyze historical transcripts, identify risk patterns, and deploy the health monitoring system. Typical pilot runs 6-10 weeks with measurable churn reduction.
What ROI should we expect?
Coaching firms typically see 50-70% churn reduction and $2.8M+ in retained annual revenue. At 34% baseline churn, preventing even half of cancellations transforms the business.
Do we own the system you build?
Yes. You own the system, data, and logic. No platform fees, no subscriptions. We deploy on your infrastructure with complete ownership transfer.