Detect churn before clients decide to leave
34% churn rate with no early warning? Our AI analyzes transcripts, scores client health Red/Yellow/Green, and alerts your team before it's too late.
You find out about churn after they've already decided
No early warning system. No historical trend analysis. Your team only learns about at-risk clients when it's too late to save them.
We analyze every interaction and flag risk signals before clients make the decision to leave.
Analyze. Score. Alert.
Connect your data
Integrate with BigQuery and Slack. We ingest transcripts automatically.
AI scores every client
Health scoring applied to every interaction. Trends tracked over time.
Your team acts on alerts
Real-time Slack alerts for at-risk clients. Your team intervenes early.
Results
| Before | After |
|---|---|
| Detection after decision to leave | Detection before client decides |
| No trend visibility | Historical momentum tracked |
| Proactive intervention: None | Real-time Slack alerts |
Technology
Tech stack
Build time
4-6 weeks
What our clients say
"Working with Ability.ai helped us streamline parts of our customer support and community management. Their automation tools saved our team time and made our processes more efficient."
Boiko Dmytro
COO
HOLYWATER
"Omg this is insane what you've done with the MVP without much direction from me. I appreciate the depth of your work and see so much long term work together."
Erik
NutraDirect
"From day one, Ability.ai brought a thoughtful, results-first approach to our partnership. They quickly understood our goals, proposed pragmatic solutions, and moved implementation forward with minimal friction. Their responsiveness and domain expertise have improved both our team’s efficiency and the impact of our campaigns."
Mike Rizzo
VP Sales
MarketingOps
Ready to get started?
Book a strategy call. We will scope your project in 30 minutes.
How we get there
Discovery call
30-minute conversation to understand your pain points and current workflow.
Scoping & proposal
We define the deliverables, timeline, and fixed cost for your starter project.
Build & iterate
We build, test, and refine with your team. You see progress every week.
Handover & scale
You own the system. No subscriptions. Scale to more solutions when ready.
Fixed-cost starter project. No platform fees. You own everything.
Questions about churn prevention
What data does it analyze?
Coaching transcripts from BigQuery. The AI applies C3 health analysis methodology to score every session.
How fast are alerts?
Real-time. When a high-risk signal is detected, your team gets a Slack notification immediately.
What's the ROI?
Mid-market companies typically see 3-5% churn reduction in the first year. For a company with $5M ARR and 34% churn, preventing 5% of churn = $85K retained revenue. System pays for itself in 60-90 days.
How long does implementation take?
4-6 weeks from kickoff to production. Week 1-2: BigQuery integration and C3 methodology mapping. Week 3-4: Alert configuration and Slack setup. Week 5-6: Team training and validation.
Do we own the system?
Yes. No platform fees. We build the infrastructure in your stack, hand over the keys, and you own it forever.