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Solution · Operations

Every meeting. Searchable. Instantly.

Your transcript library is a goldmine nobody uses. Ask questions in Slack, get answers with citations from any meeting.

Operations · department
Call intelligence engineInstant meeting search

Delivers

  • Instant queries vs. manual review
  • Never lose proposals or commitments
  • Full transcript coverage

Time to live4-6 weeks

Where it breaks

Proposals lost. Commitments forgotten.

Extensive meeting transcript library going unused. Manual review is impractical. Proposals and commitments get lost in the noise.

The fix

We make every meeting transcript instantly searchable via natural language queries.

Call intelligence engine · Before / after3 changes
  1. Finding info: Manual reviewInstant queries
  2. Proposals: Often lostNever lose commitments
  3. Search time: 5-10 min per querySeconds with context

What we build

An agent is a stack.

1 capabilities working as one, built in your operations stack.

Call intelligence engine · capabilities1 parts
Natural language searchAsk questions in Slack, get synthesized answers with citations from your meeting transcripts.
  • Fathom transcript ingestion
  • Meeting type and participant classification
  • Natural language queries via Slack
  • Synthesized answers with citations

How it works

Ingest. Query. Answer.

  1. Step 01Connect FathomTranscripts ingested from Google Drive automatically.
  2. Step 02AI indexes everythingMeetings categorized by type, participants, and companies.
  3. Step 03Ask in SlackNatural language query → synthesized answer with citations.

Under the hood

Plugs into your stack.

Call intelligence engine works inside the tools your team already uses, on infrastructure you own. Typically live in 4-6 weeks.

Call intelligence engine · Integrations5 connected
  • Document Management (Google Drive, SharePoint, or your system)
  • Transcription Services (Fathom, Otter, or custom)
  • Team Communication (Slack, Teams, or your tool)
  • CRM Integration (HubSpot, Salesforce, or your system)
  • Runtime & Orchestration (Trinity by Ability AI)

Time to live4-6 weeks

Questions

Before you ask.

What meeting platforms does it work with?

Fathom for transcripts (works with Zoom, Google Meet, Teams). Transcripts auto-sync to Google Drive, then ingested automatically.

How does natural language search work?

Ask in Slack: 'What did Alex commit to last week?' System searches all transcripts, synthesizes answer, provides citations to exact meetings.

What results should we expect?

Sales and ops teams typically save 5-8 hours/week searching for meeting details. That's 250-400 hours/year = $20K-$35K in capacity. Plus zero lost proposals or commitments improves deal closure by 10-15%.

How long does implementation take?

4-6 weeks from kickoff to production. Week 1-2: Google Drive and Fathom integration. Week 3-4: AI indexing and Slack bot setup. Week 5-6: Testing and team training.

Do we own the system?

Yes. You own the system. We build the infrastructure in your stack, hand over the keys, and you own it forever - no vendor lock-in.

Next step

Want this in your company?

Start hereBring one workflowA 30-minute working call. We’ll map your operations workflow to an agent stack and tell you honestly whether it’s worth building.
The departmentOperations in TrinityEvery solution, agent and question for this department, in one place.

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